Demystifying Data

Episode 23: Setting KPIs that Won't Get You in Trouble


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Chris Clegg continues his podcast series about affective benchmarks by looking at how a well-organized archive of historical experiential marketing performance should be used to develop actionable key performance indicators (KPIs). 

There are three points at which benchmarks and KPIs should be considered: 

1. Planning Stage – The Beginning

  • Macro metrics need to be broken down to micro metrics.
  • Historical data will provide for realistic planning.

2. Status Reports – The Middle

  • Important to keep the goal in mind.
  • Using run-rate projections to predict outcomes.

3. Recap Reports – The End

  • Higher than average performance defines best practices.
  • Once identified, use best practices to develop next year’s activation roadmap.


Links of interest:

  • Keep your data clean. Here's an article on PortMa about the topic: http://portma.com/clean-your-data
  • Benchmark Granularity
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Demystifying DataBy Chris Clegg

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