<p>Susan and I discuss a lot of the challenges we face in the day to day  running of a theatre, but also talk a lot about what has kept us going in the   industry for so long. Susan has been through a great deal in her career and she still keeps a great attitude and mindset. </p>

Susan and I discuss a lot of the challenges we face in the day to day running of a theatre, but also talk a lot about what has kept us going in the industry for so long. Susan has been through a great deal in her career and she still keeps a great attitude and mindset.

<p>Susan and I discuss a lot of the challenges we face in the day to day &nbsp;running of a theatre, but also talk a lot about what has kept us going in the &nbsp;&nbsp;industry for so long. Susan has been through a great deal in her career and she still keeps a great attitude and mindset.&nbsp;</p>

Episode 23 - Susan Swan: Dedicated GM in the Face of Adversity

Our mission at KIAR is that we're here to not only commiserate with anyone serving customers and guests on a day to day basis, but to also provide sympathy, empathy, and ultimately - guidance to those in need of a sounding board for anyone experiencing challenging customers. While the "Karens" of the world may cause stress and in some cases, even PTSD, our mission is to provide relief by way of showing you that you're not alone, giving real world advice, and helping you find a balance between doing the right thing for your customers, your organization, and the right thing for YOU

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Episode 23 - Susan Swan: Dedicated GM in the Face of Adversity

Episode 23 - Susan Swan: Dedicated GM in the Face of Adversity