In this episode, Lee and Ellen discuss how to communicate efficiently by never assuming anything. Together they look at:

• Why you should never assume what you said made sense

• The importance of summing up conversations so that everyone is on the same page

• How your brain fills in blanks for you, but not the other person

• Making a paper trail to calm any confusion that arises from miscommunication

Edited at Studio D, Wayne Duncan producer

Your co-hosts: www.LeeSilber.com and www.EllenGoodwin.com