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Episode 238: On the Oscars ® flub...and what you need to do so it doesn't happen to you!
The monumental mistake on the Best Picture presentation has been a hot topic for several days now. On today's PROJECT DISTINCT, Scott McKain reviews why and how it happened -- a human error of perhaps being starstruck -- and talks about why getting the details right, and immediately apologizing for errors, may help save a client relationship even when a screw-up occurs.
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By Scott McKain
5
2222 ratings
The monumental mistake on the Best Picture presentation has been a hot topic for several days now. On today's PROJECT DISTINCT, Scott McKain reviews why and how it happened -- a human error of perhaps being starstruck -- and talks about why getting the details right, and immediately apologizing for errors, may help save a client relationship even when a screw-up occurs.