Ben Miller is the Chief of Staff at Ladder, the digital life insurance company of tomorrow that uses an all-digital architecture and real-time underwriting to make life insurance as accessible, affordable, and beloved as it should be. On the latest episode of Aspiring Ops, Ben provides a glimpse into his experience in consulting at Bain, and how his experience being part of a consulting team helped him make the transition to a startup. He also shares how his first position at Ladder on the Data Science team and probabilistic thinking shapes how he thinks about building the business.