In this episode, Matt (having dodged Hurricane Irene) and Cricket (having recently returned from South America) grovel and scrape after a nearly-three-month hiatus, then answer questions from Jorge Fábregas about whether to allow ICMP to authoritative name servers; from Donnie Carvajal about how to resolve a private, internal domain name; and from Leo Vandewoestijne about mismatched NS RRsets.  Along the way, they learn a nice trick from Leo about how to convey proper pronunciation to fellow Mac owners, lament their inability to pronounce their own surnames correctly, and probably cause Olafur Gudmundsson to spit coffee all over his laptop.