Eddie, a veteran of the service industry tells Kath & Jan the secrets of being a manager (ie keeping the staff AND guests happy) and how mistakes have influenced his now success.

Eddie, a veteran of the service industry tells Kath &amp; Jan the secrets of being a manager (ie keeping the staff AND guests happy) and how mistakes have influenced his now success.

Episode 24: The Staff Stops Seeing the Manager as a Human Being ft. Eddie

Kath &amp; Jan, two rad chicks in New York City with a combined 20 years of service experience host a podcast about the industry from the front of house perspective.

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Kath & Jan, two rad chicks in New York City with a combined 20 years of service experience host a podcast about the industry from the front of house perspective.

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Episode 24: The Staff Stops Seeing the Manager as a Human Being ft. Eddie

Episode 24: The Staff Stops Seeing the Manager as a Human Being ft. Eddie