This episode features Brittany Nelson, founder of Deeper Kidmin, as she shares about getting volunteers back into serving roles after the events following the pandemic. Brittany also joined the Multiply Ministry online conference and in this section of a Zoom interview, she shares some of her most recent learnings in regard to recruiting and retaining volunteers.

Brittany Nelson

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Clearstream

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Episode Notes

Recruiting + Retaining: in both of these the foundation should be based on relationships and expectations

How do we get people back (into serving)?

• Relationships
• Pray for them
• Set time commitments
• Give ownership
• Connect volunteers with each other

Recruiting

• Relationships:
  • Know who your volunteers are, not just what role you need them to fill
  • Have entry-level positions
• Expectations:
  • clarify your time commitments
  • Adjust your own expectations

Retaining

• Relationships:
  • Help volunteers build relationships with each other
  • Say “Thanks” as often as you can
  • Invest in them personally.
• Expectations:
  • Share expectations thru training
  • Get feedback

Action Items

1. Stop saying “No” for people
2. Build relationships and set expectations
3. Give ownership to key leaders

**BONUS: If you plan on attending the Orange Conference, use the discount code BLEVINSPOD to receive 10% off tickets

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