Visit friedmansocialmedia.com for complete show notes of every podcast episode. Jess Ostroff Tyson is a global entrepreneur, author, speaker, owner of Don't Panic Management as well as Director of Calm. Don't Panic Management sets the bar as a virtual assistant agency with its people-first approach to success in the virtual assistant arena. Jess wrote the book, "Panic Proof: How the Right Virtual Assistant Can Save Your Sanity and Grow Your Business" available online at the bookstore of your choosing.