In this podcast, Gordon Sexton, an Industry designer at Genesys, explains the value that end-to-end journey orchestration brings companies, and how it’s fueled by rich data from Genesys and strategic partners like Adobe.

In this podcast, Gordon Sexton, an Industry designer at Genesys, explains the value that end-to-end journey orchestration brings companies, and how it’s fueled by rich data from Genesys and strategic partners like Adobe.

In this podcast, Gordon Sexton, an Industry designer at Genesys, explains the value that end-to-end journey orchestration brings companies, and how it’s fueled by rich data from Genesys and strategic partners like Adobe.
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Episode 26 - Journey Orchestration: The Challenges and Opportunities of Personalized Customer Engagement

Host Scott Nagel interviews leaders and influencers as they provide candid insights into Customer Experience - one podcast at a time.

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Episode 26 - Journey Orchestration: The Challenges and Opportunities of Personalized Customer Engagement

Episode 26 - Journey Orchestration: The Challenges and Opportunities of Personalized Customer Engagement