On episode 26 we talk Root Cause Analysis (RCA). Chris has a short rant about timelines in RCAs and John warns listeners not to weaponize them. Blameless postmortems anyone?   Reference <ul> <li><a href= "https://landing.google.com/sre/sre-book/chapters/postmortem-culture/"> https://landing.google.com/sre/sre-book/chapters/postmortem-culture/</a></li> <li><a href= "https://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/"> https://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/</a></li> <li><a href= "https://www.amazon.com/Black-Box-Thinking-People-Mistakes-But/dp/1591848229"> https://www.amazon.com/Black-Box-Thinking-People-Mistakes-But/dp/1591848229</a></li> </ul>

On episode 26 we talk Root Cause Analysis (RCA). Chris has a short rant about timelines in RCAs and John warns listeners not to weaponize them. Blameless postmortems anyone? Reference https://landing.google.com/sre/sre-book/chapters/postmortem-culture/ https://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/ https://www.amazon.com/Black-Box-Thinking-People-Mistakes-But/dp/1591848229

On episode 26 we talk Root Cause Analysis (RCA). Chris has a short rant about timelines in RCAs and John warns listeners not to weaponize them. Blameless postmortems anyone? &nbsp; Reference <ul> <li><a href="https://landing.google.com/sre/sre-book/chapters/postmortem-culture/" rel="noopener noreferrer"> https://landing.google.com/sre/sre-book/chapters/postmortem-culture/</a></li> <li><a href="https://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/" rel="noopener noreferrer"> https://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/</a></li> <li><a href="https://www.amazon.com/Black-Box-Thinking-People-Mistakes-But/dp/1591848229" rel="noopener noreferrer"> https://www.amazon.com/Black-Box-Thinking-People-Mistakes-But/dp/1591848229</a></li> </ul> &nbsp; &nbsp;

Episode 26: Root Cause Analysis - part 1

A podcast about operations engineering work for software development organizations. This is a show by practitioners and for practioners in the devops, cloud infrastructure,  site reliability engineering (SRE), or production engineering areas.

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A podcast about operations engineering work for software development organizations. This is a show by practitioners and for practioners in the devops, cloud infrastructure, site reliability engineering (SRE), or production engineering areas.

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Episode 26: Root Cause Analysis - part 1

Episode 26: Root Cause Analysis - part 1