In a grim episode this week, the staff of County rush to save the lives of the victims of a house fire. Shep and Raul were first on the scene, but last to leave...

Doug is let down by Ray again, while Susan gets the most unpleasant shock of her year so far (and that's saying something). Benton offers a kind word to Carter, who struggles with a burn victim's injuries. 

After the worst day in a long while, there's always a chair at Doc Magoos....

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