Shift Happens!

I have seen many things while running this business over the last 16 years. One of them is clients come and go for various reasons. It could be that you did not meet their needs or expectations, or it could be that a better mouse trap salesman came in their door and sold them on better results.

There are things that you can do to help prevent that happening sooner than later, but it's often inevitable that change will happen.

In this episode, I will discuss five steps that you can take before,  during and after to do your best to keep clients happy. Yes, even after they leave, you want them to remain happy. You never know when that better mouse trap does not deliver on its promises!