Michael Venner  is an outstanding GM for Cinemark Theatres in the Dallas area. Michael is someone who is constantly   thinking of new and better approaches to things and does an amazing job of   conveying this to everyone and genuinely being there to help anyone who needs   it. We chat at length about so many   things from leadership to customer service to employee engagement. He also shares a bit of his career path   with us. One of the great things that   Michael recently shared with everyone was an amazing photo and video tribute   to those GMs working in theatres after the shut down expressing how much we   all miss our teams. Keep an ear out   for how to find that. One last thing,   in my opinion, he has probably the absolute best voice for a podcast in the history of podcasts! Here's Michael.