This is a special report from the Middle East where we present a summary of our event held on November 25 when we gathered close to 30 speakers to share their knowledge and insights over four hours.

In Part 1, we hear tales about aviation, why this is a watershed moment rather than a "glitch", stories from online travel agents not only surviving but keeping extremely busy with product and market launches, and confessions of hoteliers on their "cry, why, try, fly" stage of grief.