The best things in life are on the other side of difficult conversations--so why do so many of us hesitate to have them? Guest Kwame Christian is a business attorney with Carlile, Patchen & Murphy LLP, director of the American Negotiation Institute, author of the book Finding Confidence in Conflict, and host of the podcast Negotiate Anything.  The free downloadable negotiation guides referenced in this episode can be found at https://americannegotiationinstitute.com/guide.