@FrankMCardillo was a Cast Member. @Jenillo was a Third Party Business Partner (or something like that). On this episode, @DillosDiz discusses their experiences with Disney Guest Service over the past four decades (??? !!! ::crying emoticon::). Our recommended read of the week would be 'Be Our Guest: Perfecting the Art of Customer Service'.

LIKE Dillo's Diz on Facebook!

FOLLOW @DillosDiz on Twitter & Instagram.

Go to DillosDiz.com for more info.

Theme composed by Matt Harvey.

Additional Themes produced for [By The Mummers] performances composed by Jason Purdy.

LIKE The Improviser's Guide on Facebook!

FOLLOW @FrankMCardillo on Twitter & Instagram.

Go to TheImprovisersGuide.com for more!