Running a successful organization can become a power trip for some people; they make it about themselves and not the organization in some cases. That is why for Bob Marquardt, humility is the number one characteristic every leader should focus on. Be aware that no one is irreplaceable and give proper credit to every team member and appreciative words about the work being done by them.  

Joining us today is Bob Marquardt, the President of Management & Training Corporation (MTC). His company is a leader in corrections, education, and job training, with more than 10,000 employees in the US, United Kingdom, Australia, and Egypt. He has been active in YPO/YPOG for 35 years and served on the Utah State Board of Regents for twelve years. Bob cherishes humility, performance, innovation, and integrity. As the President of a second-generation family business, Bob worked with his father, absorbing values that he naturally spilled over his own children and MTC's employees.  

In this episode, we talked about Bob's priorities as a leader and what kind of work he expects from his employees. We also talked about the importance of positive affirmation and creating a positive work environment. He kindly shared the experiences of teachers working in prisons and the importance of their work as rehabilitators. He talked about how he manages to inspire his employees to become their best and two of the most valuable lessons he learned in his extensive career as a leader.  

Listen to Episode 281 of Becoming Your Best, to learn how to help your employees become their best by leading them with humility and integrity, as well as how to improve their outcomes through innovation. 

Some Questions I Ask: 

• What are some of the professional lessons learned that have helped you and your business be successful? (4:26) 
• How do you create that culture of innovation, integrity, and performance in such a large company? (9:08) 
• How do you bring out the best in people, your employees, and people in the job centers? (17:33) 
• If you had the chance to sit down with someone who was just joining your team, what would you say to them about what it means to be a great team member? (20:43) 
• Would you mind sharing MTC's program to fight discrimination? (24:27) 

In This Episode, You Will Learn: 

• The importance of staying humble when leading a successful company (4:26) 
• MTC's core values (6:03) 
• Most decisions are made for a small group of people. The importance of the performance culture (9:23) 
• How critical it can be to raise high expectations for people who haven't experienced that before (14:20) 
• The importance of presenting a positive spin to every negative situation (22:03) 

Resources: 

• Management & Training Corporation website 

Becoming Your Best Resources: 

• Becoming Your Best Website 
• Becoming Your Best University Website 
• Becoming Your Best Library 
• Email: [email protected]  
• Book: Becoming Your Best: The 12 Principles of Highly Successful Leaders 
• Book: Conquer Anxiety: How to Overcome Anxiety and Optimize Your Performance 
• Facebook Group – Conquer Anxiety 

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