This week on the People Centric Podcast, we talk about the difference between latent error and active error, and why that distinction matters. When something goes wrong at work, it is easy to jump straight to blame. But not every problem starts with the person closest to the mistake. Sometimes the deeper issue is built into the system itself.

In this episode, we explore why it is important to evaluate what is really happening before assigning responsibility, how latent and active errors show up in the workplace, and why accountability is not the same thing as blame. Whether you are a frontline employee, a manager, or an executive, this conversation offers practical insight into responding to problems in a way that leads to learning, ownership, and better outcomes.