Time Well Spent

Episode 29: Avoiding Risky Clients: Lessons for Service Businesses


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Episode Synopsis:

In this episode of Time Well Spent, we explore how spotting the right warning signs in new clients protects your business from big losses. You’ll hear about:

  • The geolocation red flag: clients outside your normal area who may signal trouble 

  • Early price pressure and refusal to discuss scope as major risk indicators 

  • Why communication style during the first interactions matters more than you think 

  • Designing protective policies like upfront deposits and scope agreements to shield your business 

  • Real-world client stories where skipping the vetting process cost time, money or sanity 

  • How to build a client-onboarding checklist to detect red flags before signing contracts 

  • The importance of consistency: never bending your terms for someone who “seems nice” 

  • When it’s smarter to walk away — even from paid work — because the client will cost you in stress and lost opportunity 

  • How tracking past near-miss projects helps sharpen your instincts for future red flags 

Related Article: Lessons Learned From Risky Client Encounters

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Time Well SpentBy Labor Sync