The internet and social media have given people a virtual soapbox to stand-up and rant, review and critique restaurants with sites like Yelp, Trip Advisor, and Urbanspoon. The reviews are every public – and lead to mixed results and responses from businesses. BlurtBox is the next generation of reviewing platforms, where diners use an app to send businesses anonymous feedback. In-studio guest, BlurtBox founder Julien Meyer talks about aggregating customer feedback into valuable data. This program was brought to you by Edwards.

“Just by talking to people we can learn so much more than we did by sitting behind a computer screen.” [28:00]

— Julien Meyer on Tech Bites

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