A positive onboarding experience confirms to your customers that they made the right choice! It also helps you retain them.

The good news is that your customers already like you hence why they contacted you! They already believe in your product/service! 

It’s NOW your job to keep them!

1 - Strategy

Your company objective and vision is what will help you build your customer onboarding strategy:

2 - Checklist

3 - Examples

Duolingo is the company we are going to use to illustrate our points.