AUSU goes behind the scenes with Carla Yeaman, the Athabasca University Information Centre Coordinator, whose team is responsible for the over 80,000 emails, phone calls, and "Ask AU" inquiries that students make every year. We discuss some of the most asked questions, as well as how the global health pandemic has changed how the Information Centre is communicating with students. Intro music by Kevin MacLeod (incompetech.com) licensed under Creative Commons 3.0.

Starring: AU Information Centre Coordinator Carla Yeaman and AUSU Executive Director Jodi Campbell