I recognize there’s great admiration for founder/entrepreneurs. Silicon Valley lauds those individuals. I would argue stepping into a very successful family business, earning respect when your name is on the door (and 100’s of trucks), and managing a legacy business through times that threaten the organization’s very existence – that takes a special skill set too! Steve Don has humbly done that and more as Chicago-based Edward Don & Co. forges into their 100th year in business. Don is a leading distributor of foodservice equipment and supplies across the U.S. My conversation with Steve spans the generations of the company, goes big picture, recognizes the critical importance of serving the customer all while never losing sight of attention to detail. Please “eat up” this 29th episode of GENeration EXcellence with my good friend Steve Don.