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Episode 3: Business, Success and Customer Service with Justin Herald
At the age of 25 with only $50 to his name, Justin Herald set about changing the course of his life.
Justin’s success was so well noted that he was named the “INTERNATIONAL ENTREPRENEUR OF THE YEAR” for 2005. He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.
A few years back he launched Customer Culture, now one of Australia’s leading customer service and customer engagement training companies, that not only teaches staff the “how” to give great service, but more importantly, “why” it is needed.
Along with his wife Rene (who has been named the Best beauty salon 4 rooms and under in NSW and Australia for the last 4 years in a row plus so many more other awards in the beauty industry), they created Business Beyond Beauty which is a mentoring business solely dedicated to the beauty industry.
Today Justin Joins us to give us insights into the psychology for success and re-finding our “why” as a beauty business owner.
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By Gay WardleAt the age of 25 with only $50 to his name, Justin Herald set about changing the course of his life.
Justin’s success was so well noted that he was named the “INTERNATIONAL ENTREPRENEUR OF THE YEAR” for 2005. He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.
A few years back he launched Customer Culture, now one of Australia’s leading customer service and customer engagement training companies, that not only teaches staff the “how” to give great service, but more importantly, “why” it is needed.
Along with his wife Rene (who has been named the Best beauty salon 4 rooms and under in NSW and Australia for the last 4 years in a row plus so many more other awards in the beauty industry), they created Business Beyond Beauty which is a mentoring business solely dedicated to the beauty industry.
Today Justin Joins us to give us insights into the psychology for success and re-finding our “why” as a beauty business owner.