What are your high-stakes conversations--the ones with the most risk if things break down? Jim continues his conversation with former FBI hostage and crisis negotiator Chip Massey about de-escalating tough situations, building rapport, and establishing trust for your business.
For full show notes and to learn more, visit: https://jimkarrh.com/podcast/

What are your high-stakes conversations--the ones with the most risk if things break down? Jim continues his conversation with former FBI hostage and crisis negotiator Chip Massey about de-escalating tough situations, building rapport, and establishing trust for your business. For full show notes and to learn more, visit: https://jimkarrh.com/podcast/

What are your high-stakes conversations--the ones with the most risk if things break down? Jim continues his conversation with former FBI hostage and crisis negotiator Chip Massey about de-escalating tough situations, building rapport, and establishing trust for your business.
For full show notes and to learn more, visit:&nbsp;https://jimkarrh.com/podcast/

Episode 3: Chip Massey: High-Stakes Conversation Tips from a Hostage Negotiator (Part II)

The most direct path for you to grow your business might be hiding right in front of you -- in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Manage Your Message Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice--so that everyone close to the business can talk about it in a consistent, compelling way.

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Episode 3: Chip Massey: High-Stakes Conversation Tips from a Hostage Negotiator (Part II)

Episode 3: Chip Massey: High-Stakes Conversation Tips from a Hostage Negotiator (Part II)