Christopher shares his thoughts again about some specific customer encounters, the upcoming busy season at his job, and why he started this podcast.

Karen Isn't Always Right is here to not only commiserate with anyone serving customers and guests on a day to day basis, but to also provide sympathy, empathy, and ultimately - guidance to those in need of a sounding board for anyone experiencing challenging customers. While the "Karens" of the world may cause stress and in some cases, even PTSD, our mission is to provide   relief by way of showing you that you're not alone, giving real world advice, and helping you find a balance between doing the right thing for your customers, your organization, and the right thing for YOU.

Btw, we know the production value needs work.  We ask for your patience as we work through essentially learning how to do this from scratch.  We'll get better!