Artificial intelligence is often perceived as a black box. Most companies don't know how to approach it and some even fear it. In this episode, Jon Prial talks with Brian Garcia, Chief Technology and Product Officer at Welltok, one of the world's leading health optimization platforms. Together, they explore how Welltok is using artificial intelligence and IBM Watson to create better customer experiences with their data. They then focus in on how companies in other industries can start using these technologies to create greater value.

You'll hear about:

• Welltok and its anchor platform, CaféWell (0:39)
• The company’s partnership with IBM Watson (2:14)
• The insights Welltok has gathered from its artificial intelligence projects (4:17)
• How companies can leverage artificial intelligence effectively (8:56)
• How to combat skepticism about artificial intelligence within your organization(10:38)