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Episode 3: How to Build Positive Relationships Through Email
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It's not just Zoom Fatigue we're suffering from, it's Email Fatigue too!
The emails we send need to make the reader feel positive. But, how do we do this? What are the key ingredients in writing an email that is clear and compassionate at the same time?
Hi, I’m Lisa, your host and I have spent over a decade designing and delivering professional email writing skills workshops. In that time, I’ve shared some techniques that have helped many professionals improve their email writing significantly!
In this episode I will share:
- the 3 fundamental questions to ask yourself before writing any email
- what to include in the opening section of an email
- my thoughts on adapting our writing style to suit the reader’s style
- The Case Study of “Rachel”
- how to write clearly & customize our language to the audience
- the 3 elements of a compassionate email reply to a complaint
Articles I refer to in this episode are:
- How to Manage Email Overload at Work by Caroline Castrillon
https://www.forbes.com/sites/carolinecastrillon/2021/04/25/how-to-manage-email-overload-at-work/?sh=2c933f9c5d8a
- Why I CC'ed You on this Email (TheCooperReview.com)
https://thecooperreview.com/why-i-cced-you-on-email/
If email writing is a professional skill that you would like to develop, please connect with me to discuss your specific writing challenges and I can design a learning program that will help you!
Connect with Lisa on:
Website: https://www.sixcomms.org/
Support the show
https://www.sixcomms.org/
View all episodes
By Lisa PartridgeSend us a text
It's not just Zoom Fatigue we're suffering from, it's Email Fatigue too!
The emails we send need to make the reader feel positive. But, how do we do this? What are the key ingredients in writing an email that is clear and compassionate at the same time?
Hi, I’m Lisa, your host and I have spent over a decade designing and delivering professional email writing skills workshops. In that time, I’ve shared some techniques that have helped many professionals improve their email writing significantly!
In this episode I will share:
- the 3 fundamental questions to ask yourself before writing any email
- what to include in the opening section of an email
- my thoughts on adapting our writing style to suit the reader’s style
- The Case Study of “Rachel”
- how to write clearly & customize our language to the audience
- the 3 elements of a compassionate email reply to a complaint
Articles I refer to in this episode are:
- How to Manage Email Overload at Work by Caroline Castrillon
https://www.forbes.com/sites/carolinecastrillon/2021/04/25/how-to-manage-email-overload-at-work/?sh=2c933f9c5d8a
- Why I CC'ed You on this Email (TheCooperReview.com)
https://thecooperreview.com/why-i-cced-you-on-email/
If email writing is a professional skill that you would like to develop, please connect with me to discuss your specific writing challenges and I can design a learning program that will help you!
Connect with Lisa on:
Website: https://www.sixcomms.org/
Support the show
https://www.sixcomms.org/