Innovation can be tricky when part of a franchise. Often you are given bounds by which to operate, but many times you need to break new ground to be successful. In this episode, Libby and Nicki discuss ways their teams have innovated, when you should start innovating, and tips to help you begin. They also interview Derek Pipkorn who has been part of Mathnasium for 2 years and has been pushing back boundaries the whole time!