Welcome to our third episode of a weekly podcast that we are doing here at Miracle Chrysler Dodge Jeep Ram! In this episode, we talk with the Owner Loyalty Manager of Miracle CDJR, Mike Woodruff. Mike is a Tennessee native, and has lived in Gallatin since 1987. In this episode, Mike talks about our VIP program, and our new service initiative, the Miracle Express Train. He also discusses the pro’s and con’s of purchasing a vehicle online in the digital world that we live in, and revisits the benefits of leasing as we spoke about in Episode 2. Enjoy!

Transcript

John Haggard: 00:02 Welcome to the Miracle Chrysler Dodge Jeep Ram podcast, where each week we hope you will be able to learn the best ways to purchase, maintain and accessorize your new or preowned vehicle and how to sell your vehicle for the highest resale value possible, when you’re ready to do so. I’m your host John Haggard and throughout each month, right here we’re going to have different team members join us from Miracle to bring you tips that you can use. And by the way, we will also post a transcript of each podcast so that you can easily refer to it for information. Maybe something you heard on the podcast and you want to just go pick up that line, what was said, it will be right there for you right at your fingertips. On the podcast today we’re talking about different ways to own or lease a vehicle and how the process has changed over the last several years. And on today’s podcast we have Mike Woodruff, he’s the Owner Loyalty Manager at Miracle Chrysler Dodge Jeep Ram. Hey Mike, welcome to the podcast.

Mike Woodruff: 00:59 How are you John, my friend?

New Speaker: 01:00 I am doing well. Hey, you know, before we get started, folks like to know a little bit about you and just anybody who is on the podcast. Hey, who is this guy and how did he get started? How did they get in the car business? Where is he from? That type of thing. So give us a little bit of background about you, Mike.

Mike Woodruff: 01:14 Well, actually I’ve lived in the community since 1987. My previous career was in healthcare management and actually retired from that some years ago. And then later, I was looking for something to do at the suggestion of my wife. Ha, Yeah. And I knew some people at the dealership, and I’d spoken with a couple of people there and they suggested maybe working for the dealership. I had never done anything like that before. And I thought, well, that’ll be different. I thought it would something I would probably do for a couple of years. And, seven years later, here I am.

John Haggard: 01:54 Seven years later, you’re still there. So when you were doing healthcare, when you said a manager, what were you doing?

Mike Woodruff: 02:00 I was in health care management. I was managing clinical areas of one of the local hospitals and later went into practice management with group of physicians.

John Haggard: 02:09 Gotcha, Gotcha. So, you knew some people down at Miracle and that’s how you wound up actually going to work for them.

Mike Woodruff: 02:17 Exactly.

John Haggard: 02:18 Gotcha. So you say you are you from Gallatin?

Mike Woodruff: 02:21 I’m originally from Donaldson right outside of Nashville of course and been up here since 1987.

John Haggard: 02:29 Gotcha. Now somebody said in the notes here that I’m reading that you have, I think it’s nine grandchildren.

Mike Woodruff: 02:34 I have nine grandchildren I sure do. Nine beautiful grandchildren and four children. And that keeps me busy during my off hours.

John Haggard: 02:42 I was going to say, what do you do on your off hours? Do you have any, ha! Well, Mike, I understand you are the Owner Loy