Asking customers for feedback is completely useless. Why then do most organizations continue to do it? Will organization really use it...in a productive way? Maybe they think that people feel flattered when asked for feedback and input. Is asking for feedback used as a therapy session to allow people to let off some steam?

Asking customers for feedback is completely useless. Why then do most organizations continue to do it? Will organization really use it...in a productive way? Maybe they think that people feel flattered when asked for feedback and input. Is asking for feedback used as a therapy session to allow people to let off some steam?

Asking customers for feedback is completely useless. Why then do most organizations continue to do it? Will organization really use it...in a productive way? Maybe they think that people feel flattered when asked for feedback and input. Is asking for feedback used as a therapy session to allow people to let off some steam? &nbsp; &nbsp;

Episode 3 - Stop asking for Customer Feedback

You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so broken and gives you the secrets to get around it.

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Episode 3 - Stop asking for Customer Feedback

Episode 3 - Stop asking for Customer Feedback