Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success

Episode 30 – Common Mistakes made on Group Tours – Zipline Tours Gone Wrong (ft South Park)


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Good satire is hard to come by.
So when Trey Parker and Matt Stone, the award-winning creators of South Park and The Book of Mormon, decided to parody the common mistakes made on group tours  – I got pretty excited.
Although the writers of the show really take aim at zipline tours in this episode – let’s not get too smug. We’ve all been on group tours with these exact same issues… and there is even a chance that your tour suffers from similar symptoms.
Everything from soggy sandwiches, waiting for late guests, overly long shuttles, ‘long stories not-so-short’ and forced sing-alongs – a little truth goes a long way when it comes to group travel experiences.
Enjoy the episode, share it with any colleagues or staff that need a chuckle, and let’s make sure we aren’t making these mistakes.
All the very best,
-Kelsey T
Finished Listening?
In the comments below, share your WORST group tour experience! What went wrong? How might you have handled things differently if you were running the show?

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Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business SuccessBy Kelsey Tonner: Award-winning Tour Guide Trainer, Tourism Consultant and Travel Business Coach