Suvi shares her personal journey from being a tester in a big IT services company to being in a leader in a business function role - though closely connected with IT. Her biggest disappointment with food in China! The move to Singapore in the banking and finance sector. Moving from pure technology to architecture - called a "functional business analyst". The exposure to new banking business back office operations. How requirements are misunderstood between business and IT. Playing the interpreter between business and technology. Identifying missing links in the requirements - by stepping on "land mines". Getting business operations involved in requirement management. Learning about customer due diligence. Divorcing IT and marrying business! Importance of understanding the regulatory requirements. Getting certified is important in the banking business, beyond on the job learning. Working with Agile development in a traditional banking organisation. Mindset change is the most difficult to change. Fail fast versus the succeed quickly mindset of East Asia. The businesses are still struggling to align to Agile. The frustration of hour long 'stand-up' calls. Covid has brought in more Agility. More implementations happen in the past year, than ever before. Suvi's advice to the 'foot soldiers' of IT : give me new out of box solutions faster. It is sad that IT has become a factory. For the 'border-line' (border of IT and business) people: Keep it simple.

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