Nancy Hang, the former Head of Engineering Program Management at Mozilla, is no stranger to implementing process and structure at high growth companies. With an incredible background in project management at companies like Google, Disney, and Mozilla, Nancy shares how her project management background helped lay the foundation for how she thinks about strategy and operations. On this episode of Aspiring Ops, Nancy also provides practical advice on how to successfully introduce a foundation of process that can close gaps and accelerate growth for any company.