Hosts Spencer Horn and Christian Napier discuss how to effectively analyze and address team performance challenges, using the Analyzing Performance Problems flowchart developed by Robert Mager and Peter Pipe (Recorded 9 September 2020).

Here is a link to the book:
https://www.amazon.com/dp/1879618176/ref=cm_sw_em_r_mt_dp_Q5ozFbG9WEYYB  

Chapters:
00:00 PG | Windstorm!
07:52 Q1 | Grandaddy Lakes
15:28 Q2 | Defining the problem
23:30 Q3 | Setting clear expectations
29:23 Q4 | Finding the right tools 
36:27 OT | Providing effective feedback