The Pinpoint Asia Podcast (pinpointasia.com)

Episode 30 - Understanding HR with Mukta Arya (CHRO - SocGen)


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We are incredibly excited to welcome a distinguished guest on today's podcast. While we typically delve into conversations with CIOs and technologists, today we're shifting gears with Mukta Arya, the Chief Human Resources Officer for Asia Pacific at Societe Generale. Mukta brings a wealth of experience in HR leadership, and we are thrilled to have her join us to share her insights.

I also discovered that she is the author of several thought-provoking books, including a collection of intense poems that I am gradually reading to fully appreciate and absorb!

Background
  1. Before embarking on a long and successful career in HR, you actually chose to do your Bacehlor's in zoology. Why zoology and when did you decide that HR was your true calling?
    Delving into the HR World
    1. The Many Facets of HR: HR encompasses a wide range of functions—from recruitment to employee relations to organisational development. Could you elaborate on the key facets within HR and how each contributes to the overall success of an organisation?
    2. The Role of a CHRO: What exactly does a CHRO do, and what qualities or experiences are essential to rise to this role? Can you share your journey to becoming a CHRO and the pivotal moments that shaped your career?
    3. Underappreciated Aspects: What are some of the most underappreciated aspects of the CHRO’s role? Are there any misconceptions about what HR leaders do that you’d like to clear up?
    4. Challenges of the Role: On the flip side, what are the most challenging aspects of being a CHRO, particularly in a global organisation like Societe Generale?
    5. Crafting an HR Strategy: When we talk about HR strategy, what does that entail? Could you define what makes a good HR strategy and how its effectiveness is measured within an organisation?
    6. You have worked in different parts of the world - India, Singapore and now Hong Kong. How has working in these different regions shaped your career and your thought process?
      Questions About DEI
      1. Diversity and Inclusion: Diversity and inclusion are frequently discussed in the corporate world. Why are they so critical to an organisation’s success, and how do they impact the bottom line? Can you share any specific initiatives you've led or witnessed that made a significant difference?
      2. Glass ceiling effect for women: In the recent past working women would hit the glass ceiling and couldn't easily advance in their careers. Do you feel that the ceiling has broken in recent years? What suggestions do you have for women trying to balance family and work while achieving success in their roles?
        The Future of HR
        1. AI and HR: With the advent of AI and other technologies, how do you see the role of HR evolving in the next decade? What opportunities and challenges do you foresee, and how can HR leaders prepare for these changes?
        2. Can you talk about the effects of AI within SocGen? They say that jobs might disappear and new ones might take their place. What is your take on this?
        3. Advice for Aspiring CHROs: What advice would you give to someone who aspires to become a CHRO? What should they focus on, both in terms of skill development and career progression?
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          The Pinpoint Asia Podcast (pinpointasia.com)By Pinpoint Asia