Syncro is an all-in-one professional services automation (PSA) and remote monitoring and management (RMM) platform for managed service providers (MSPs). The company is backed by Mainsail Partners, a growth equity firm.

In this episode of our podcast, we cover:

* How having a broad range of experience across different functional areas helped position Emily into a CEO role.

* Emily’s background story and the details on her career path across Product Management, Customer Experience, and more.

* What is an MSP (Managed Service Provider)?

* All the details on Syncro and how they are helping their customers run a profitable business.

* Advice on building a diverse workforce.

* Some of the challenges she has tackled as the company’s CEO.

* And so much more.

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