In this episode, Rob and Sara discuss the idea of emotional labor vs physical labor. Even for jobs based around the internet (and clicking buttons), time is still a factor. How do you balance the emotional needs of clients vs simply performing a task? Sara also gives a key phrase to end all client phone calls with that can eliminate a lot of future miscommunication.<a href="https://www.buymeacoffee.com/unfederated" rel="payment">Support Unfederated</a>Links:<ul><li><a href="http://www.nbc.com/saturday-night-live/cast/jimmy-fallon-14931/character/nick-burns-17301" title="Nick Burns - Your Company's Computer Guy" rel="nofollow">Nick Burns - Your Company's Computer Guy</a></li><li><a href="https://medium.com/@jeffreypbezos/no-thank-you-mr-pecker-146e3922310f" title="Jeff Bezo's Medium Post" rel="nofollow">Jeff Bezo's Medium Post</a></li></ul>

In this episode, Rob and Sara discuss the idea of emotional labor vs physical labor. Even for jobs based around the internet (and clicking buttons), time is still a factor. How do you balance the emotional needs of clients vs simply performing a task? Sara also gives a key phrase to end all client phone calls with that can eliminate a lot of future miscommunication. Support Unfederated Links:Nick Burns - Your Company's Computer GuyJeff Bezo's Medium Post

In this episode, Rob and Sara discuss the idea of emotional labor vs physical labor. Even for jobs based around the internet (and clicking buttons), time is still a factor. How do you balance the emotional needs of clients vs simply performing a task? Sara also gives a key phrase to end all client phone calls with that can eliminate a lot of future miscommunication.<a href="https://www.buymeacoffee.com/unfederated" rel="noopener noreferrer">Support Unfederated</a>Links:<ul><li><a href="http://www.nbc.com/saturday-night-live/cast/jimmy-fallon-14931/character/nick-burns-17301" title="Nick Burns - Your Company's Computer Guy" rel="noopener noreferrer">Nick Burns - Your Company's Computer Guy</a></li><li><a href="https://medium.com/@jeffreypbezos/no-thank-you-mr-pecker-146e3922310f" title="Jeff Bezo's Medium Post" rel="noopener noreferrer">Jeff Bezo's Medium Post</a></li></ul>

Episode 31: Doing Emotional Labor

In a world of cubicles, office hours, arbitrary deadlines and unproductive meetings, more and more people are choosing to reclaim their work experience.  Different as night and day, a brother and sister compare notes on their success navigating the world of business as a solo lawyer and freelance marketing consultant.  Join Rob and Sara as they learn from each other and strive to make hay while the sun shines.

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In a world of cubicles, office hours, arbitrary deadlines and unproductive meetings, more and more people are choosing to reclaim their work experience. Different as night and day, a brother and sister compare notes on their success navigating the world of business as a solo lawyer and freelance marketing consultant. Join Rob and Sara as they learn from each other and strive to make hay while the sun shines.

In a world of cubicles, office hours, arbitrary deadlines and unproductive meetings, more and more people are choosing to reclaim their work experience.&nbsp;&nbsp;Different as night and day, a brother and sister compare notes on their success navigating the world of business as a solo lawyer and freelance marketing consultant.  Join Rob and Sara as they learn from each other and strive to make hay while the sun shines.

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Episode 31: Doing Emotional Labor

Episode 31: Doing Emotional Labor