Knowledge Fika 2.0: 
Knowledge in M365 with Copilot and Content AI

Episode 31: From Knowledge silos to Engage - How Communities make Knowledge Flow


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About this episode:

What does it really take to make Knowledge Flow — especially as Microsoft rolls out a new Engage experience and updated licensing model through April 2026?

In this episode of Knowledge Fika, I’m joined by Lukas Wünsch to explore how Knowledge & Portfolio Management and Community‑driven collaboration come together — and why this moment matters as Engage continues evolving from a social layer into a deliberate, organisation‑wide capability.

We discuss:

  • What’s changing in the new Engage experience in Teams
  • What the licensing shift signals for organisations — and why it forces clearer intent
  • Why community design, not tools, determines knowledge flow
  • How Engage supports knowledge sharing across portfolios when it’s used deliberately
  • Where Engage adds real value — and why strategic direction and C-level support is a game-changer

This conversation isn’t about features or hype. It’s about using communities to create clarity, connection, and knowledge flow that actually sticks!

☕ Practical, grounded, and refreshingly honest — just the way we like our fika.


About Lukas:

Lukas Wünsch is the head of Knowledge & Portfolio Management and community‑driven collaboration at MHP (a Porsche subsidiary), where his focus is making knowledge actually flow — across people, portfolios, and real work.

With a Scandinavian connection from his undergrad studies in Norway (and fluent Norwegian to prove it), Lukas brings a refreshingly human, pragmatic take on KM — grounded in structure, trust, and communities rather than tools for tools’ sake.

Outside of work, we bonded over a shared love of Guinness — though when it comes to fika, Lukas keeps it classic: strong coffee and a cinnamon roll. Plain. Proper.

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Knowledge Fika 2.0: 
Knowledge in M365 with Copilot and Content AIBy Rebecka Isaksson (KnowFlow Value)