Back in March, the whole team at Cisco, like so many companies around the world, migrated to working from home in response to the pandemic. It's been a turbulent time for everyone, in so many ways. What's vital for businesses everywhere is ongoing productivity, and IT is at the heart of it all in this new reality. For this episode we welcome back Ryan Ansley, our Head of IT at Meraki who joined us to share his career story in Episode 19. This time we're talking about how his team has adapted to the sudden shock back in March, both on a technical and human level.