In this insightful episode of The IT Collab Podcast, host Nathan Taylor sits down with Patrik Kekonius, a seasoned sales manager from Sweden and a fellow member of the Microsoft Partner Advisory Council. With co-host Brandon Barnes unavailable, Nathan and Patrik dive deep into the intricacies of the IT industry, focusing on the unique challenges and opportunities faced by Managed Service Providers (MSPs) in today's economic climate.
Patrik shares his experiences and perspectives on the Swedish market, highlighting the impact of inflation, currency fluctuations, and rising interest rates on businesses. He discusses how these economic factors have influenced the IT sector, particularly for MSPs heavily invested in Microsoft solutions. Patrik also sheds light on the adjustments Microsoft has made to their pricing and how these changes have affected partners and customers alike.
The conversation transitions to the evolving relationship between Microsoft and its partners. Patrik and Nathan explore the shift from the traditional gold and silver partner designations to the new solutions partner designation. They candidly discuss the challenges many partners face in maintaining their status and the implications of Microsoft's changing partner management strategies.
Throughout the episode, Patrik emphasizes the importance of the SMB segment in driving innovation and the critical role of feedback in shaping Microsoft's product offerings. He also shares his thoughts on the value of Microsoft 365 Business Premium and the benefits of integrating AI and security solutions like Microsoft Defender into client offerings.
Join Nathan and Patrik for a compelling discussion that not only addresses the current economic and industry challenges but also celebrates the resilience and adaptability of IT professionals. Whether you're an MSP, a tech enthusiast, or someone interested in the dynamics of the IT industry, this episode offers valuable insights and practical advice.