As SVP, Small Business Sales, at Salesforce, Dan Ross manages sales managers. He hires strong leaders by focussing on the sales skills that can't be taught — ranging from curiosity to emotional awareness. Sales people with those skills can think like your customers, walk in their shoes, and partner with them to close more deals. Listen in as Dan reveals how to identify who has outstanding EQ (emotional quotient), not just IQ.

 

Guest: Dan Ross (@danross222)
Hosts: Tim Clarke (@timxclarke), Sara Varni (@saravarnibright)

Related resources:

• The 7 Sales Skills That CAN'T Be Taught http://sforce.co/2lsZBoS
• The 7 Sales Skills That Can Be Taught http://sforce.co/2kN13U1