Scott and Alan Weiss, CEO of AVX Returns and a former 8-figure reseller, unpack the real cost and hidden opportunity behind Amazon returns. They explore why return management is often overlooked, how AVX turns chaos into cash, and what resellers can do to stop leaving money on the table. Episode Notes: 01:22 - Alan Weiss Introduction 02:23 - Alan’s Background and the start of AVX Returns 03:40 - The Reseller Landscape and the Sellers United Conference 04:33 - The Real Costs and Challenges of Handling Returns 07:35 - AVX Returns’ Unique Approach to Reseller Returns 10:30 - Return Categories and Recovery Realities 11:37 - Reimbursement Opportunities 13:06 - The Psychology and Business Wisdom of Returns Management 15:16 - Operational Best Practices for Sellers   Related Post: Why U.S. Amazon Shoppers Deliver Near-Double Value Compared to International Buyers   How to Reach Alan: LinkedIn: linkedin.com/in/alan-weiss-1b6a4431 Website: avxreturns.com Email: [email protected]   Scott’s Links: LinkedIn: linkedin.com/in/scott-needham-a8b39813 X: @itsScottNeedham Instagram: @smartestseller YouTube: www.youtube.com/@smartestamazonseller2371 Newsletter: https://www.smartscout.com/newsletter-sign-up Blog: https://www.smartscout.com/blog