<p>David Avrin is a popular keynote speaker for customer experience and marketing--and he has a new book titled Why Customers Leave (And How to Win Them Back).</p>

David Avrin is a popular keynote speaker for customer experience and marketing--and he has a new book titled Why Customers Leave (And How to Win Them Back).

Episode 32: David Avrin: Why Your Customers Leave

The most direct path for you to grow your business might be hiding right in front of you -- in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Manage Your Message Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice--so that everyone close to the business can talk about it in a consistent, compelling way.

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Episode 32: David Avrin: Why Your Customers Leave

Episode 32: David Avrin: Why Your Customers Leave