In today’s episode – the thirty-second in our series – MediaGroup founding partner Bart Burggraaf speaks to Mark Ong, corporate marketing director at Phoenix Contact.

Mark brings the insights he has gleaned from a 16-year marketing career working on many niche, technical and international campaigns.  This episode focuses on a revenue-driven approach – a strategy focusing on measurable sales outputs to maximise value-add and reportability.


Working in niche markets in the B2B segment across companies including Honeywell, A4 Tech and most recently, Phoenix Contact, Mark highlights the importance of a revenue-driven marketing strategy.  As part of the general trend towards ‘digital first’, focusing on a close relationship with sales and performance measurement allows marketers to show their utility and protect from the trap of being seen as a cost centre.


Trade shows are a key part of the marketing journey in niche markets and for technical products.  Interestingly, Mark noticed an improvement in trade show engagement during the COVID lockdown, as virtual reality and easier tracking of attendants improved engagement with marketing.  Mark discusses avoiding common trade show mistakes, such as speaking to the same sales staff.


Throughout, the importance of measurement is stressed again and again.  If you can't measure performance and link it to marketing spending, it is hard to justify the department's role.  As Mark says, 'if it isn't on Salesforce, it didn't happen.'


 Memorable Marketing by MediaGroup is a series of interview podcasts with leading senior marketers, holding free-ranging conversations on their careers, outlook and interests.


If you want to discuss your business’s marketing strategies with MediaGroup, contact us at: [email protected].