Empathy at the Table: Real Conversations with People who Negotiate Every Day

Episode 32: Negotiating with EI in the Healthcare Industry


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In this episode of Empathy at the Table, I’m excited to sit down with Joe Dando, a dynamic professional with a remarkable career across biophysics, international project management, and rare disease research. Joe’s journey took him from early work in HIV research to high-impact roles in rare disease diagnostics, leading to his founding a company focused on tackling rare diseases with advanced therapeutics and diagnostics.

In our conversation, Joe shares:How rare disease ecosystems differ due to close-knit collaboration between patients, caregivers, charities, researchers, and policymakers.His thoughts on the importance of resilience, “toughness,” and humor in managing the challenges of rare disease innovation.The powerful role empathy plays in complex healthcare negotiations.

Insights into his ongoing work in women’s health and how he navigates partnerships with governments and global health agencies.

Why empathy, humility, and a touch of humor are vital for anyone working closely with patients and high-stakes medical research. We also discuss Joe’s unique approach to balancing rigorous scientific research with an emotionally intelligent perspective, particularly in the context of collaboration and negotiation in global healthcare.

Connect with Joe

Joe Dando can be found on LinkedIn

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Empathy at the Table: Real Conversations with People who Negotiate Every DayBy Tony Anagor