Behavioral Insights Podcast

Episode 32 - The 3 Levels of Maturity


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Behavior and emotions are the same for all people. Mad, glad, sad, and scared look the same for people from all walks of life and intelligence levels. Unintelligent people can get mad just like intelligent people do, but people with lower emotional intelligence (maturity) may get mad at the wrong time and say the wrong thing to the wrong person. Knowing what to say and when to say it is an intelligence issue, not a behavioral one.

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Behavioral Insights PodcastBy Steven Sisler