Too many teams build tech for tech’s sake—stacking up tools without solving real problems. In this episode of The NetOps Expert, host Jeremy Rossbach sits down with Skyler Sypherd and Mike Richman to talk about flipping that script.

They dive into how truly successful NetOps starts with listening: understanding what customers actually need to succeed, cutting out the noise, and delivering just the right solutions—no more, no less.

From smarter investments to sharper execution, this is a conversation about how to stop overspending on bloated tools and start building with purpose.