On this week's episode: HP's horrendous customer service after a man in Montreal reported being hacked; Instagram stories are now beating Snapchat for number of daily active users; the now-infamous murder uploaded to Facebook — what it means for the platform, how they handled it, and what can be done; pretty much everyone is texting and driving, even though it's really bad for you.

Speed round:

Recommendations

Links:

• Montreal man gives HP failing grade after data breach | CBC News — It's not clear how many HP customers were affected, what data was leaked or how it happened.
• Instagram Stories is now more popular than the app it was designed to kill | The Verge — a healthy percentage of the app’s more than 600 million users are spending time every day checking out Instagram Stories
• Facebook Streams a Murder in Cleveland, and Must Now Face Itself | WIRED — The entire video is 57 seconds long. Less than a minute: That’s all it takes to broadcast a cold-blooded homicide to thousands of people around the world. And all it takes to raise questions about the limits and responsibilities of a platform that has pledged to reflect humanity in its purest form.
• Distracted Driving Study Finds Most Drivers Use Cell Phones Behind the Wheel | WIRED — a new study indicates that damn near everybody uses their phone while behind the wheel, damn near all the time.
• Ecobee4 rumoured to feature built-in microphone and Alexa integration, even in Canada | Mobilesyrup
• Facebook F8 2017: Everything Facebook Announced | WIRED
• Coachella man caught stealing over 100 phones thanks to Find My iPhone | The Verge
• Princeton’s Ad-Blocking Superweapon May Put an End to the Ad-Blocking Arms Race | Motherboard
• Steam has a massive new competitor | Polygon